Returns, Exchanges, and Cancellations

Shipping

Approved items may be returned for exchange or refund subject to Betsy Ross Flag Girls return policy. All product returns MUST have a Return Merchandise Authorization (RMA) issued by an authorized representative of Betsy Ross Flag Girls.

To request your RMA, please call 1-800-BETSY-ROSS. RMAs are valid for 15 days from the date of issuance.

All RMAs must be written clearly on outside of box. All return/exchanges without visible RMA will be refused and returned to shipper at shipper's expense.

 

Returns

New merchandise may be returned for refund up to 10 days from original receipt date. (No refunds on used merchandise; exchange/store credit only.) All returns must include the original sales receipt. Betsy Ross Flag Girls does not refund any shipping charges and all returns must be shipped to Betsy Ross Flag Girls at customer's expense. To qualify for a refund, merchandise must arrive in new condition with original label/tickets still intact. Betsy Ross Flag Girls will refuse or not process any return made without an RMA number.

Betsy Ross Flag Girls does not issue refunds on Special Order merchandise.

By law, Betsy Ross Flag Girls reserves the right to take up to 30 days from date of cancellation or receipt and inspection of merchandise to post refunds to purchasing credit card.

A 15% restocking fee will apply to all merchandise refunds of $75 or more.

 

Exchanges

Merchandise may be exchanged for up to 30 days from original receipt date. All exchanges must include original sales receipt. Customers must return merchandise to Betsy Ross Flag Girls with shipping pre-paid. Merchandise must arrive in new condition with original label/tickets intact. Special Order Merchandise is sold as "ALL SALES FINAL". No refunds or exchanges.

 

Cancellations

Betsy Ross Flag Girls posted policy is "All orders processed by Betsy Ross Flag Girls will usually ship out within 1 week." Any order cancelled within this 1 week time period will be subject to a cancellation fee of 15%.

 

For Your Protection

Betsy Ross Flag Girls suggests you return your merchandise via UPS, Federal Express, or any service that will be able to track packages and confirm delivery. Betsy Ross Flag Girls is not responsible for lost or mis-directed packages.

All Returns/Exchanges will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition with tags still intact.

 

Return Shipping

All returns must be shipped to Betsy Ross Flag Girls FREIGHT PREPAID. If it is determined that the return is due to manufacturers quality or Betsy Ross Flag Girls error, freight charges will be refunded in full.

Please send all Returns/Exchanges to:
Betsy Ross Flag Girls
11005 Garland Road
Dallas, TX 75218

Red White and Green

Eco‐Glory™

Eco‐Glory™ Premium recycled flags are made from recycled plastic, woven and dyed into red, white and blue material. Flags have sewn stripes and embroidered stars. Flags are shipped complete in a recycled cardboard box. The weight of the flag is similar to a westwind XL, polyester flag. Indoor and outdoor flags are available in 3'x5', 4'x6' and 5'x8'. Texas flags are also available.

Size Item ea. 6 ea. 12+ ea.
3’x5’ EMUSA3X51 $80.00 $50.00 $45.00
4’x6’ EMUSA4X61 100.00 65.00 60.00
5’x8’ EMUSA5X81 120.00 100.00 90.00

Also available:

Size Description Item ea. 6 ea. 12+ ea.
3’x5’ US Indoor EMUSA3X53 $90.00 $60.00 $55.00
3’x5’ Texas sewn EMSFTX3X51 80.00 50.00 45.00
4’x6’ Texas sewn EMSFTX4X61 100.00 65.00 60.00

 

Eco‐Print

Eco‐Print is a lighter‐weight, dyed polyester flag made from recycled yarn. These flags are great for individuals interested in making an Eco‐Statement. They are shipped complete in a recycled cardboard box. U.S. flags are available in 3’x5’ and 2½’x4’. We also have 3’x5’ Texas and California flags available.

Size Item ea. 6 ea. 12+ ea.
3'x5' US EPUSA3X5 $50.00 $38.00 $36.00
2½’x4’ US EPUSA2X4 50.00 38.00 36.00
3’x5’ California EPCA3X5 50.00 38.00 36.00
3’x5’ Texas EPTX3X5 50.00 38.00 36.00
3’x5’ Eco Print EPCF3X5 50.00 38.00 36.00
 

Eco-Green

Eco-Green fabric is a 100% Post Consumer Recycled material derived from consumer PET bottles. The yarn is created from PET bottles from which the final product is woven. The woven yarn is then dyed into red, white and blue polyester material, and finally sewn into American flags.

All Betsy Ross Flags Are Made In The USA!

About Us

Betsy Ross, formed in 1969, is headquartered in Dallas, Texas. We are the nation's leader in commercial flags and flagpoles, installation and service for all 50 states. Betsy Ross serves hundreds of military, federal, state and local governments with our flag and flagpole products and services. Call us at 1-800-238-7976 for all your flag requirements!

A flag is more than just a piece of brightly colored cloth fluttering in the breeze. It is a symbol that represents a cause, an idea, or a purpose. Every country in the world and every state in our nation have a flag. It is a symbol that can stir people to joy, sadness, courage and sacrifice.

Our flag, Old Glory, is displayed every day across this land from federal and state buildings, businesses, churches, and schools. We display the flag to show support and respect, to honor a fallen soldier or the loss of a dignitary, or to remember the ultimate sacrifices made by those who serve our country.

Using the finest materials and workmanship, Betsy Ross Flag Girl provides products that have earned the right to be recognized as the standard of excellence in the reproduction and display of our nation's flag.

Betsy Ross provides an extensive line of flags:

  • Westwind XL: the premier flag of man-made fibers with brighter, long-life colors, making this fine flag the best value we offer.
  • Westwind Polyester: a heavy polyester material recommended for larger size flags, providing superior wear in high winds.
  • Nylon: combining rugged strength and extreme lightness to fly in the gentlest breeze or withstand strong winds and the long hot summer sun.
  • Cotton: embroidered stars and sewn stripes meet or exceed U.S. Government specifications.
  • Promotional: small sizes are dye-print nylon; larger sizes are poly-print.
  • Flag Sets: the finest quality nylon, with embroidered stars and gold fringe.
  • Miniature: 4" x 6" replicas are made of rayon and come with or without a base.


All flags are lock-stitched with duck heading and brass grommets.

Display your pride in our nation's heritage with the rich colors of elegant flags in your home, building, school, or church.

Standards of Respect

Flag Etiquette

The Flag Code, which formalizes and unifies the traditional ways in which we give respect to the flag, also contains specific instructions on how the flag is not to be used. They are:

  • The flag should never be dipped to any person or thing. It is flown upside down only as a distress signal.
  • The flag should not be used as a drapery, or for covering a speaker's desk, draping a platform, or for any decoration in general. Bunting of blue, white and red stripes is available for these purposes. The blue stripe of the bunting should be on the top.
  • The flag should never be used for any advertising purpose. It should not be embroidered, printed or otherwise impressed on such articles as cushions, handkerchiefs, napkins, boxes, or anything intended to be discarded after temporary use. Advertising signs should not be attached to the staff or halyard.
  • The flag should not be used as part of a costume or athletic uniform, except that a flag patch may be used on the uniform of military personnel, fireman, policeman and members of patriotic organizations.
  • The flag should never have placed on it, or attached to it, any mark, insignia, letter, word, number, figure, or drawing of any kind.
  • The flag should never be used as a receptacle for receiving, holding, carrying, or delivering anything.
  • When the flag is lowered, no part of it should touch the ground or any other object; it should be received by waiting hands and arms. To store the flag, it should be folded neatly and ceremoniously.
  • The flag should be cleaned and mended when necessary.
  • When a flag is so worn it is no longer fit to serve as a symbol of our country, it should be destroyed by burning in a dignified manner. Note: Most American Legion Posts regularly conduct a dignified flag burning ceremony, often on Flag Day, June 14th. Many Cub Scout Packs, Boy Scout Troops, and Girl Scout Troops retire flags regularly as well. Contact your local American Legion Hall or Scout Troop to inquire about the availability of this service.

 

Displaying the Flag Outdoors

When the flag is displayed from a staff projecting from a window, balcony, or a building, the union should be at the peak of the staff unless the flag is at half staff.

When it is displayed from the same flagpole with another flag - of a state, community, society or Scout unit - the flag of the United States must always be at the top except that the church pennant may be flown above the flag during church services for Navy personnel when conducted by a Naval chaplain on a ship at sea.

When the flag is displayed over a street, it should be hung vertically, with the union to the north or east. If the flag is suspended over a sidewalk, the flag's union should be farthest from the building.

When flown with flags of states, communities, or societies on separate flag poles which are of the same height and in a straight line, the flag of the United States is always placed in the position of honor - to its own right.

  • The other flags may be smaller but none may be larger.
  • No other flag ever should be placed above it.
  • The flag of the United States is always the first flag raised and the last to be lowered.

When flown with the national banner of other countries, each flag must be displayed from a separate pole of the same height. Each flag should be the same size. They should be raised and lowered simultaneously. The flag of one nation may not be displayed above that of another nation.

 

Raising and Lowering the Flag

The flag should be raised briskly and lowered slowly and ceremoniously. Ordinarily it should be displayed only between sunrise and sunset. It should be illuminated if displayed at night.

The flag of the United States of America is saluted as it is hoisted and lowered. The salute is held until the flag is unsnapped from the halyard or through the last note of music, whichever is the longest.

 

Displaying the Flag Indoor

When on display, the flag is accorded the place of honor, always positioned to its own right. Place it to the right of the speaker, staging area or sanctuary. Other flags should be to the left.

The flag of the United States of America should be at the center and at the highest point of the group when a number of flags of states, localities, or societies are grouped for display.

When one flag is used with the flag of the United States of America and the staffs are crossed, the flag of the United States is placed on its own right with its staff in front of the other flag.

When displaying the flag against a wall, vertically or horizontally, the flag's union should be at the top, to the flag's own right, and to the observer's left.

 

Parading and Saluting the Flag

When carried in a procession, the flag should be to the right of the marchers. When other flags are carried, the flag of the United States may be centered in front of the others or carried to their right. When the flag passes in a procession, or when it is hoisted or lowered, all should face the flag and salute.

 

The Salute

To salute, all persons come to attention. Those in uniform give the appropriate formal salute. Citizens not in uniform salute by placing their right hand over the heart and men with head cover should remove it and hold it to left shoulder, hand over the heart. Members of organizations in formation salute upon command of the person in charge.

 

The Pledge of Allegiance and National Anthem

The pledge of allegiance should be rendered by standing at attention, facing the flag, and saluting. When the national anthem is played or sung, citizens should stand at attention and salute at the first note and hold the salute through the last note. The salute is directed to the flag, if displayed, otherwise to the music.

 

The Flag in Mourning

To place the flag at half staff, hoist it to the peak for an instant and lower it to a position half way between the top and bottom of the staff. The flag is to be raised again to the peak for a moment before it is lowered. On Memorial Day, the flag is displayed at half staff until noon and at full staff from noon to sunset.

The flag is to be flown at half staff in mourning for designated, principal government leaders and upon presidential or gubernatorial order.

When used to cover a casket, the flag should be placed with the union at the head and over the left shoulder. It should not be lowered into the grave.

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